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Ask Hermes to remove the requirement for couriers to obtain signatures

Submitted on Sunday 15th March 2020

Rejected on Tuesday 24th March 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Ask Hermes to remove the requirement for couriers to obtain signatures

Petition Details

Hermes current advice to couriers is to ask those customers that refuse to sign, to use a stylus or other object instead of their finger. This puts the courier in close contact with customers and risks spreading the virus in the community.

Additional Information

Many companies such as Royal Mail, DPD, Amazon, Tesco and more have stated their drivers will sign on the customers behalf to protect both the customer and courier during the coronavirus pandemic. With the amount of customers that touch the device each day, this is a perfect way to start or sustain a local outbreak of coronavirus and puts the elderly and those with health problems at an unacceptable risk.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

This would be a decision for Hermes, not the UK Government or Parliament. You may wish to contact Hermes directly about this issue.

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