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Ensure vulnerable people on prepay energy meters have power during isolation

Submitted on Monday 16th March 2020

Rejected on Wednesday 1st April 2020

Current status: Rejected

Rejection code: already-happening (see below for details)

Petition Action

Ensure vulnerable people on prepay energy meters have power during isolation

Petition Details

We are asking the Government to work with energy companies to ensure that during isolation vulnerable people with prepay energy meters will still have power at home without needing to put themselves at risk going out to buy electricity credit

Additional Information

The members of society who are being told to self isolate also cover a lot of the people on the lowest incomes who don't have credit ratings and therefore have to use top up cards to pay for electricty and gas. If they are unable to safely go out and top up these cards they will be left without power for up to 12 weeks further risking their health.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

Since you started this petition, the Government has worked with energy suppliers to provide measures to support vulnerable people in maintaining their energy supply, including those on prepayment supplies. You can find more information here: www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19

Ofgem have also published this advice: www.ofgem.gov.uk/coronavirus-covid-19/coronavirus-covid-19-and-your-energy-supply

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: www.nhs.uk/conditions/coronavirus-covid-19/

UK Government website: www.gov.uk/coronavirus

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