Submitted by Danny Callaghan on Thursday 19th March 2020
Published on Wednesday 8th April 2020
Current status: Closed
Closed: Thursday 8th October 2020
Temporarily suspend certain aspects of the Package Travel Regulations.
Temporarily suspend certain aspects of the Package Travel Regulations to assist companies in the travel industry to survive the current COVID-19 crisis.
The travel industry urges the Government to make the following immediate, temporary changes to the PTRs:
- Remove the 14 day time limit for refund payments.
- Allow refund credits as an acceptable alternative to cash refunds, with all protections carried forward.
- Travel companies should not be responsible for providing refunds if these costs are not covered by the suppliers (e.g. the hotel or airline).
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18.104.22.168 Thu, 22 Oct 2020 11:19:17 +0100