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Pressure Insurers to pay out on cancellations of weddings due to COVID-19

Submitted on Thursday 19th March 2020

Rejected on Tuesday 31st March 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Pressure Insurers to pay out on cancellations of weddings due to COVID-19

Petition Details

Mis-leading and contradictory information on wedding insurance contracts have led to couples being snookered; unable to cancel/move their weddings as venues want this to proceed at all costs and under exemptions, insurers will not pay out if a government mandated regulation prohibits mass gatherings

Additional Information

Wedding insurance documents include this statement below which indicates that Corona Virus/COVID-19 is covered:

The venue and caterer are "unable to hold your wedding due to an outbreak of infectious or contagious disease”

However under exemptions, the below is stated:

"Any claim arising “directly or indirectly from government regulation or act and monetary losses which are more specifically insured” will not be covered.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The decision to pay out under a policy is one for individual insurance companies, not the UK Government or Parliament.

If you are unhappy with the decision of your insurer you should complain directly to them.

If you are unsatisfied with how an insurer responds to your complaint you may wish to contact the financial ombudsman: www.financial-ombudsman.org.uk/businesses/complaints-deal/insurance

You can find out about what Government support is available for people as a result of coronavirus (under the section on employment and financial support) here: www.gov.uk/coronavirus

You can find out more about coronavirus and how you can protect yourself and others here: www.nhs.uk/conditions/coronavirus-covid-19/

You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.

Find out more and watch the Committee put questions suggested by petitioners to Government Ministers and the Deputy Chief Medical Officer: committees.parliament.uk/committee/326/petitions-committee/news/145767/committee-question-deputy-chief-medical-officer-and-ministers-on-coronavirus-response/

Read letters sent to Government Ministers on 30 March: committees.parliament.uk/committee/326/petitions-committee/publications/3/correspondence/

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