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Due to Coronavirus change how credit reference agencies assess people

Submitted on Thursday 19th March 2020

Rejected on Tuesday 7th April 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Due to Coronavirus change how credit reference agencies assess people

Petition Details

People are not in a position to meet their outgoings and with a good credit record could be compromised over a situation which is not of there own making. Coronavirus. Credit reference agencies should suspend assessments during this period.

Additional Information

Credit reference agencies need to allow people to have a break during the Coronavirus. Someone’s ability to pay a bill has not been created by them. Thai should not affect there credit record when life returns to normal. They would then be working and able to meet there commitments. Please assist with a plan to allow decent people to have a clear record with a payment plan after the official virus end.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The preparation and scoring of credit reports is a matter for individual credit reference agencies in cooperation with lenders, not the Government or Parliament. The UK's three credit reference agencies have all issued statements and advice about what people should do if they are facing financial difficulties as a result of the outbreak. You can find these here:

TransUnion: www.transunion.com/covid-19
Equifax: www.equifax.com/about-equifax/covid-19-and-your-credit-score/
Experian: www.experian.co.uk/consumer/help-discover/discover/guides/supporting-you.html

You could start a new petition calling on the Government to encourage credit reference agencies to show consideration to any negative transactions that have occurred during the coronavirus outbreak.

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

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