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Ensure missed payments during COVID-19 pandemic are exempt from credit reports

Submitted on Monday 23rd March 2020

Rejected on Tuesday 7th April 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Ensure missed payments during COVID-19 pandemic are exempt from credit reports

Petition Details

This year, inspired by entrepreneurs across the UK and expecting our baby daughter's arrival in March, I started my own business. As no other financial assistance is available, the Government must prevent these abnormal circumstances reflecting badly in credit reports on honest hard-working people.

Additional Information

We all face long-term impact on future rental agreements, personal and business loans, etc. Many institutions are trying to help. However, reporting missed payments to credit bureaus is still a legal obligation; e.g. Nationwide Building Society are informing customers that loan repayment holidays up to three months are possible, but that they must report such months as 'missed payments'. Disruptions to payments should not reflect badly on anyone during this unprecedented time.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The preparation and scoring of credit reports is a matter for individual credit reference agencies in cooperation with lenders, not the Government or Parliament. The UK's three credit reference agencies have all issued statements and advice about what people should do if they are facing financial difficulties as a result of the outbreak. You can find these here:

TransUnion: www.transunion.com/covid-19
Equifax: www.equifax.com/about-equifax/covid-19-and-your-credit-score/
Experian: www.experian.co.uk/consumer/help-discover/discover/guides/supporting-you.html

You could start a new petition calling on the Government to encourage credit reference agencies to show consideration to any negative transactions that have occurred during the coronavirus outbreak.

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

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