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Make insurance companies liable to pay out on policies affected by COVID-19

Submitted on Wednesday 25th March 2020

Rejected on Wednesday 1st April 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Make insurance companies liable to pay out on policies affected by COVID-19

Petition Details

Currently insurance companies are not paying out on policies and are hiding behind small print such as force majure etc. due to the COVID-19 pandemic. All insurance companies including business, travel and others should be held liable for at least a percentage of any claims made by policy holders.

Additional Information

If the Government were to force all insurance companies to pay at least a set percentage of claims, this would go some way to reimbursing businesses and individuals, alleviating some of the pressure they face and may also reduce the amount the government need to spend themselves in order to help with the financial burden on millions of us.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The decision to pay out under a policy is one for individual insurance companies, not the UK Government or Parliament.

If you are unhappy with the decision of your insurer you should complain directly to them.

If you are unsatisfied with how an insurer responds to your complaint you may wish to contact the financial ombudsman: www.financial-ombudsman.org.uk/businesses/complaints-deal/insurance

You can find out what Government support is available for businesses as a result of the coronavirus here: www.businesssupport.gov.uk/

You can find out about what Government support is available for people as a result of coronavirus (under the section on employment and financial support) here: www.gov.uk/coronavirus

You can find out more about coronavirus and how you can protect yourself and others here: www.nhs.uk/conditions/coronavirus-covid-19/

You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.

Find out more and watch the Committee put questions suggested by petitioners to Government Ministers and the Deputy Chief Medical Officer: committees.parliament.uk/committee/326/petitions-committee/news/145767/committee-question-deputy-chief-medical-officer-and-ministers-on-coronavirus-response/

Read letters sent to Government Ministers on 30 March: committees.parliament.uk/committee/326/petitions-committee/publications/3/correspondence/

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