Submitted on Wednesday 25th March 2020
Rejected on Tuesday 31st March 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Force British Airways to refund all flights due to COVID19 rather than vouchers.
I want those with more power to force BA to refund all flights that were cancelled due to COVID19 and want the refund rather than a voucher.
This is because, when you go to manage flight and find out it's cancelled, you go to hit the cancel and refund button. However, when you do this, it takes you to a voucher form rather than a refund form. If you hadn't noticed like me then you now aren't having a refund but instead a voucher which is not what you wanted at all. This is a scummy dirty act from what should be a professional company that has exploited those in such a vulnerable situation.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.
We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: petition.parliament.uk/petitions/304912
You can find out more about coronavirus and how you can protect yourself and others here:
NHS website: www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: www.gov.uk/coronavirus
You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
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