Submitted on Saturday 28th March 2020
Rejected on Tuesday 31st March 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Enforce airlines who cancel flights to offer a full refund on cancellation.
Many industries are refunding the cost paid for services that cannot be provided due to Covid-19. The behaviour of some members of the airline industry to enforce transfers and not offer refunds in order to protect their businesses is unacceptable and morally wrong towards the consumer.
The Government should step in and protect consumer rights directing the airlines to immediately offer a refund in full along side an alternative of a no charge transfer to another flight.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Airlines are required to offer the choice of a refund or alternative flight in the event a flight is cancelled. You can find more information on the CAA's website: www.caa.co.uk/Passengers/Resolving-travel-problems/Delays-cancellations/Your-rights/Your-rights-when-you-fly/
The arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.
We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: petition.parliament.uk/petitions/304912
You can find out more about coronavirus and how you can protect yourself and others here:
NHS website: www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: www.gov.uk/coronavirus
You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
18.217.21.3 Wed, 20 Nov 2024 01:30:37 +0000
