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Require airlines to issue auto cash refunds when flights holidays are cancelled

Submitted on Tuesday 31st March 2020

Rejected on Thursday 2nd April 2020

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

Require airlines to issue auto cash refunds when flights holidays are cancelled

Petition Details

During Covid-19 more airlines are removing the ‘claim refund’ button from their websites instead you have to phone in but its always engaged. Those getting thro are steered to take vouchers/reschedule. This is unfair. Airlines could go bust or client die of the virus then these options expire!

Additional Information

Please government, step in and stop the airlines doing this to us.
Some of us have lost our jobs or been furloughed and living off a reduced wage. To have this money back would take a huge strain out of the current situation and day to day living. We shouldn’t even have to ask. It’s pure greed. They know who we all are. It should be a click of a button on their side (or ours) and the refund is done. We’d all be much happier and customers relations would be intact.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: petition.parliament.uk/petitions/304912

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

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