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Get airlines to automatically refund all cancelled flights.

Submitted on Wednesday 1st April 2020

Rejected on Thursday 2nd April 2020

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

Get airlines to automatically refund all cancelled flights.

Petition Details

Force all airlines to automatically refund cancelled flights. Instead of offering travel vouchers.

Additional Information

Because they are avoiding customers, ignoring emails and have removed the refund option online. Queuing times on the phone are up to 3 hours.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

Arrangements for refunding, changing or rebooking travel are a matter for individual airlines and travel agents, not the Government or Parliament.

We have published a petition calling on the Government to create a fund to reimburse money lost due to covid-19 travel cancellations, which you might like to sign: petition.parliament.uk/petitions/304912

You can find out more about coronavirus and how you can protect yourself and others here:

NHS website: www.nhs.uk/conditions/coronavirus-covid-19/
UK Government website: www.gov.uk/coronavirus

You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

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