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Don't bail out airlines who have failed their customers during the crisis

Submitted on Saturday 4th April 2020

Rejected on Tuesday 26th May 2020

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Don't bail out airlines who have failed their customers during the crisis

Petition Details

The government should not consider a financial support package to help airlines during the COVID-19 crisis where it is evident that those airlines have not given adequate support to their own customers.

Additional Information

If and when a financial support package is considered, it should be conditional on airlines being able to demonstrate that they provided adequate support to their customers during the crisis. For example, British Airways fell short in its responsibilities to consumers by avoiding the cancellation of flights, making it difficult to claim a refund and offering confused and misleading advice to customers - having failed to offer such support, they should not be eligible for taxpayer support.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We understand that you want the Government to restrict the availability of bailouts to the airline industry, but it's not clear exactly what criteria you expect the Government to use in making this decision. You could start a petition calling on the Government not to provide bailouts to any airlines that have failed to offer full refunds for cancelled flights, or some other criteria, if that is what you want to happen.

We have published the following petition, which you might like to sign:

Decline any requests for bailouts from the airline industry: petition.parliament.uk/petitions/302992

You can find out more about coronavirus and how you can protect yourself and others here:

www.gov.uk/coronavirus
www.nhs.uk/conditions/coronavirus-covid-19/

The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: www.gov.uk/find-coronavirus-support

You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips

You can read impartial analysis of the Government response to coronavirus and policy developments here: commonslibrary.parliament.uk/coronavirus/

You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.

Find out more: committees.parliament.uk/work/192/the-governments-response-to-coronavirus/

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