Submitted on Friday 16th March 2012
Published on Friday 23rd March 2012
Current status: Closed
Closed: Saturday 23rd March 2013
Signatures: 7
All subscriptions should be as easy to cancel as they are to start.
Mobile phone companies, media and service companies, etc often provide many methods to enable people to sign-up to a subscription e.g. telephone, internet, high street outlet, etc.
However on the otherhand cancelling a subscription is often made more difficult, with limited methods to cancel or purposely made more difficult.
Take for example to start a contract may require making a telephone call and selecting 1 on the electronic voice options, whilst cancelling can require navigating through a whole maze of options.
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18.188.175.66 Thu, 21 Nov 2024 14:57:09 +0000