Submitted on Wednesday 15th April 2020
Rejected on Friday 29th May 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Make Travel companies issue cash refunds quickly for COVID19 cancellations
Force Travel companies and airlines like TUI, Virgin Holidays, Virgin Atlantic and British Airways to offer the ability online to request a refund and pay this in a timely manner where a holiday or flight has been cancelled due to COVID-19.
Hard working people have booked holidays/flights in good faith and now find themselves out of pocket. Some Travel companies/airlines are making it extremely difficult to request a refund. Some have been promised refunds and these have still not materialised over 5 weeks later which is unacceptable. Some are being fobbed off with the option to rebook but can’t take this option due to reasons like now finding themselves in a difficult financial position or simply not being able to move holidays
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Arrangements for refunding, changing or rebooking travel are a civil matter between individual travellers and airlines or travel agents, not the Government or Parliament.
The Civil Aviation Authority, which regulates the UK aviation industry, has provided guidance on passenger rights and how to make a claim: www.caa.co.uk/Passengers/Resolving-Travel-Problems/Delays-and-cancellations/
We have published the following petitions, which you might like to sign:
Require travel companies & airlines to pay compensation if no refund in 14 days: petition.parliament.uk/petitions/317878
Create a fund to reimburse money lost due to covid-19 travel cancellations: petition.parliament.uk/petitions/304912
You can find out more about coronavirus and how you can protect yourself and others here:
www.gov.uk/coronavirus
www.nhs.uk/conditions/coronavirus-covid-19/
The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: www.gov.uk/find-coronavirus-support
You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
You can read impartial analysis of the Government response to coronavirus and policy developments here: commonslibrary.parliament.uk/coronavirus/
You may also be interested to know that because of the large number of petitions that have been started in relation to coronavirus, the Petitions Committee has been questioning the Government about its response to the coronavirus outbreak.
Find out more: committees.parliament.uk/work/192/the-governments-response-to-coronavirus/
3.147.78.117 Tue, 19 Nov 2024 00:45:12 +0000
