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Intervention against insurance companies regecting valid covid business claims

Submitted on Sunday 3rd May 2020

Rejected on Tuesday 14th July 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Intervention against insurance companies regecting valid covid business claims

Petition Details

My claim is valid based on policy wording but my insurance company refuse the claim blaming my loss of income on government closure and not covid 19
Initially insurance companies said without mandatory closure they cannot do anything, a complete contrast to their current stance


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This petition was rejected

The Government e-Petitions Team gave the following reason:

The decision to pay out under a policy is one for individual insurance companies, not the UK Government or Parliament.

If you are unhappy with the decision of your insurer you should complain directly to them.

If you are unsatisfied with how an insurer responds to your complaint you may wish to contact the financial ombudsman: www.financial-ombudsman.org.uk/businesses/complaints-deal/insurance

You can find information about financial assistance available to businesses here: www.gov.uk/government/collections/financial-support-for-businesses-during-coronavirus-covid-19

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