Submitted on Friday 22nd May 2020
Rejected on Tuesday 7th July 2020
Current status: Rejected
Rejection code: no-action (see below for details)
Provide clarity on EU Regulation 261/2004
Companies such as Ryanair and EasyJet have refused to comply to EU261 and provide refunds for cancelled flights whilst other airlines provide full refunds. I call on the government to provide a clear statement on the interpretation of EU261 to get some consistency across the airline industry.
It seems unfair that some companies can interpret the regulations in such a way that hard working citizens of the UK are penalised financially at a time many are finding it hard to make ends meet. There is no consistency across the industry and Government seems reluctant to intervene and provide specific direction for the airline industry. The Government needs to provide clarity on their expectations of airlines relative to EU261/2004
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Arrangements for refunding, changing or rebooking travel are a civil matter between individual travellers and airlines or travel agents, not the Government or Parliament.
The Civil Aviation Authority, which regulates the UK aviation industry, has provided guidance on passenger rights and how to make a claim: www.caa.co.uk/Passengers/Resolving-Travel-Problems/Delays-and-cancellations/
We have published the following petitions, which you might like to sign:
Require travel companies & airlines to pay compensation if no refund in 14 days: petition.parliament.uk/petitions/317878
Create a fund to reimburse money lost due to covid-19 travel cancellations: petition.parliament.uk/petitions/304912
18.188.10.246 Mon, 06 May 2024 19:58:48 +0100
