Submitted on Thursday 4th June 2020
Rejected on Monday 20th July 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Instruct PGL to refund monies on Covid-19 cancelled school residential trips.
Government to issue guidance/instruction to School Residential Trip organisers PGL, or similar organisations, to offer schools options as below
- make immediate refunds on all money paid for trips where required, or
- offer credit notes for future trips, for those schools who wish to accept.
Thousands of UK schools have made bookings with PGL for trips to be taken this Summer Term. Due to Covid-19 PGL are cancelling trips siting 'government travel restrictions' and refusing to make refunds on monies paid. School's finances will be hit as they endeavour to pay back parents currently in deep financial crisis due to being furloughed, losing their jobs or are self employed. In our particular case, we are a primary School in a non affluent area of North London with high deprevation.
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The Government e-Petitions Team gave the following reason:
Arrangements for refunding, changing or rebooking travel are a civil matter between schools and holiday operators, not the Government or Parliament.
We have published the following petitions, which you might like to sign:
Require travel companies & airlines to pay compensation if no refund in 14 days: petition.parliament.uk/petitions/317878
Create a fund to reimburse money lost due to covid-19 travel cancellations: petition.parliament.uk/petitions/304912
You can find out more about coronavirus and how you can protect yourself and others here:
www.gov.uk/coronavirus
www.nhs.uk/conditions/coronavirus-covid-19/
The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: www.gov.uk/find-coronavirus-support
You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
You can read impartial analysis of the Government response to coronavirus and policy developments here: commonslibrary.parliament.uk/coronavirus/
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