Submitted on Monday 8th June 2020
Rejected on Monday 20th July 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Confirm the law on refunds from Airlines and travel agents as Virgin Holiday
Speak about the treatment of customers from Virgin holidays and other airlines and travel agents about refunds to customers. I am a customer of Virgin Holidays and cancelled my holiday on 18th March
It states in the terms and conditions 14 days. I am now at day 83 and still waiting. We are having no correspondence from virgin. I habe tried various emails. Phone lines have been switched off. No replies on whatsapp and now virgin are not responding to tweets or Direct Messages
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Arrangements for refunding, changing or rebooking travel are a civil matter between individual travellers and holiday operators, not the Government or Parliament.
We have published the following petitions, which you might like to sign:
Require travel companies & airlines to pay compensation if no refund in 14 days: petition.parliament.uk/petitions/317878
Create a fund to reimburse money lost due to covid-19 travel cancellations: petition.parliament.uk/petitions/304912
You can find out more about coronavirus and how you can protect yourself and others here:
www.gov.uk/coronavirus
www.nhs.uk/conditions/coronavirus-covid-19/
The Government has also created an online service to help you out what you can do if you’re struggling because of coronavirus: www.gov.uk/find-coronavirus-support
You can read NHS tips to help if you are worried about coronavirus here: www.nhs.uk/oneyou/every-mind-matters/coronavirus-covid-19-anxiety-tips
You can read impartial analysis of the Government response to coronavirus and policy developments here: commonslibrary.parliament.uk/coronavirus/
18.118.4.154 Sun, 23 Jun 2024 02:40:57 +0100
