Submitted on Sunday 21st June 2020
Rejected on Tuesday 8th September 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Customer Service and call centre answering by a real person. Charged at normal
Ensure phone calls are answered speedily without differing menu numbers to drive customers to distraction. Normal geographic or national rate numbers only. Firms not allowed to profit from their own mistakes/faults
Peace of mind in the pace of modern life
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The Government e-Petitions Team gave the following reason:
We can't accept your petition because the UK Government aren't responsible for the issue you raise. This would be an operational decision for individual companies, not the UK Government or Parliament.
3.15.151.180 Sat, 21 Dec 2024 16:24:35 +0000