Submitted on Monday 27th July 2020
Rejected on Monday 3rd August 2020
Current status: Rejected
Rejection code: irrelevant (see below for details)
Make all utility bills fixed amounts with no unexpected bills at the end
Utility bill companies lower prices to gain customers and give fixed amounts for a minimum of 1 year but give out large bills at the end, the government need to force these companies to keep bills fixed, what ever price they give out is the price you pay despite using more or less energy,
Customers shouldn’t have to be lumped with huge bill at the end of the tariff because they used more, customers give utility bills readings and inform them on how they will use the energy and utility companies give us a monthly amount based on that information but then at the end of the year we always use more and are lumped with a bigger bill, this needs to end! It is surely false advertisement and corruption, the government needs to step in and make this end
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The Government e-Petitions Team gave the following reason:
We understand that you're concerned about how people are billed for energy, but the Government is not responsible for the action you have requested.
Individual energy providers are responsible for deciding on energy charges, subject to rules set by Ofgem, including price caps: www.ofgem.gov.uk/energy-price-caps/consumers
Energy providers often offer a fixed price energy tariff, but the amount a consumer is billed will still depend on their usage.
If you think an energy provider has unfairly advertised a fixed price energy tariff you could raise this with Ofgem or the Advertising Standards Agency.
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