Submitted on Monday 27th July 2020
Rejected on Monday 3rd August 2020
Current status: Rejected
Rejection code: no-action (see below for details)
ON THE BEACH holiday company are not responding to any customers with answers.
On the beach holidays are not responding to customers in regards to booked holidays.
Theres a number of ways to contact, all of the phone numbers including there emergency number, you get cut off, send emails, messengers they get ignored.
Customers have been waiting over 5months for a response.
Something needs to be done as this is no way to treat paying customers.
No matter how you try to contact them you get no response whatsoever.
Other travel agents (TUI, love holidays, jet 2) are responding to customers within 1 hour, so why can't on the beach do the same.
Families are left with no responce to any query raised.
This hasto be sorted and jasto be sorted ASAP.
There facebook page has thousands and thousands of people calling out for a response, and there being ignored.
Many thanks
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Petitions need to call on the Government or Parliament to take a specific action.
We're not sure exactly what you'd like the Government or Parliament to do. Arrangements for refunding, changing or rebooking travel are a civil matter between individual travellers and airlines or travel agents, not the Government or Parliament.
You may wish to sign this petition:
Create a fund to reimburse money lost due to covid-19 travel cancellations:
petition.parliament.uk/petitions/304912
You could start a new petition explaining clearly what you would like the Government or Parliament to do.
3.139.72.78 Fri, 03 May 2024 04:09:05 +0100
