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BT INFINITY for BARKER ROUND WAY & CLOUGH DRIVE in BURTON ON TRENT

Submitted on Sunday 16th September 2012

Rejected on Wednesday 21st June 2017

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

BT INFINITY for BARKER ROUND WAY & CLOUGH DRIVE in BURTON ON TRENT

Additional Information

In June 2012 BT switched on their much publicised Infinity service in Burton On Trent. Infinity is BT's new fibre optic broadband which would deliver broadband speeds of up to 70mbps.

Sadly, if you live on Barker Round Way or Clough Drive you will not be able to access BT Infinity as the cabinets which service both streets were not upgraded during the roll-out.

In July 2012 we contacted BT to ask why our street was not included in the roll-out, they responded by saying that they “do not discuss these matters with members of the public”. This led us to contact local Councillor Ron Clarke, who contacted BT on our behalf; sadly he also was unable to get a response from BT.

We met with Mr Clarke recently who informed us that the best course of action is to set up a petition, signed by the residents of Barker Round Way and Clough Drive. He feels that the combined efforts of the community and local Government will force BT into resolving the problem.

Please sign our petition.


You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!

This petition was rejected

The Government e-Petitions Team gave the following reason:

We understand your frustration at the unavailability of BT’s infinity product. However, the UK’s telecoms market is private sector led and the decision to deploy broadband services at any particular location is a purely commercial one for a supplier like BT, dependent on whether a business case can be made for the expenditure associated with providing the connection.

The civil engineering costs for deployment of a new network represent by far the biggest proportion of the capital cost. It can cost £50-100 per metre to lay new fibre where trenches have to be dug and a cabinet installed. Where these cannot be shared between a substantial number of available consumers, service providers often find it uneconomic to invest in the infrastructure.

We suggest you engage with BT because if there is sufficient local demand demonstrated, this might alter BT’s view of the economics of taking fibre to the local street cabinets.

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