Make it a legal requirement for accounts that are created online to also be cancelable online

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Petition Action

Make it a legal requirement for accounts that are created online to also be cancelable online

Additional Information

If an individual signs up to an online account with a subscribtion, the company providing the service should be legally obliged to offer a clear and easy online method for cancelling that subscription.

This is to avoid the company being able to require the individual to make an often lengthy and expensive phone call, where the company will attempt to dissuade from cancellation with various sales strategies.

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