Have your say on government e-petitions

Stop the closure of the HMRC Enquiry Centre Network

Submitted on Wednesday 20th March 2013

Published on Thursday 21st March 2013

Current status: Closed

Closed: Friday 21st March 2014

Signatures: 1,810

Tagged with

HMRC ~ Tax

Petition Action

Stop the closure of the HMRC Enquiry Centre Network

Additional Information

HMRC announced on 14 March that they propose to close all 281 tax enquiry centres in March 2014.
Taxpayers will no longer be able to walk into an enquiry centre to receive free assistance with their tax issues.
Their only alternatives will be to call the contact centre, write in, check for information online, contact the voluntary sector or in very exceptional circumstances have a face to face meeting with a mobile advisor.
Please sign this to get HMRC to halt the removal of this basic customer service. This certainly does not gel with HMRC's Vision to "make it easy for our customer to get things right"


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