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Guarantor loans investigation for treatment of the vulnerable.

Submitted on Wednesday 30th September 2020

Rejected on Wednesday 28th October 2020

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Guarantor loans investigation for treatment of the vulnerable.

Petition Details

The Government/parliament need to implement stricter and fairer rules such as fines or closure if companies persistently cause harassment and intimidation.

Additional Information

The FCA who regulate them are given more authority
Government fine or close down companies
Investigations carried out on companies
Regular monitoring of how customers are treated especially the vulnerable
Vulnerability training is mandatory.
More rights for guarantors if main borrower stops contacting creditor to make payment.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We understand that you are concerned about actions by some lenders, but it's not clear what you want the Government to do about this.

The Financial Conduct Authority already has a number of powers to take action against firms and individuals who do not meet their standards. The Financial Conduct Authority is an independent body so we couldn't accept a petition calling for them to initiate an investigation.

If you would like to complain about a particular company, which you believe has been acting unfairly, you can find out how to do this here: www.fca.org.uk/consumers/how-complain

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