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Force airlines to give cash refunds to anyone who accepted travel vouchers

Submitted on Wednesday 11th November 2020

Rejected on Wednesday 16th December 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Force airlines to give cash refunds to anyone who accepted travel vouchers

Petition Details

Customers that, willingly or unwillingly, accepted "future travel vouchers" from airlines that cancelled flights due to the coronavirus pandemic should be entitled to full cash refunds, as per EU and US law.

Additional Information

Firstly, cash vouchers are only useful if the customer is able to use them. In the current situation, international travel is not possible and therefore the customers are unable to use these vouchers.

Secondly, many customers applied for these vouchers thinking that they were applying for a refund, myself included. The main airline guilty of this is British Airways.

Thirdly, many people bought flights as parts of holidays that now, due to the effects of the lockdown, they cannot afford.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is a contractual decision between airlines and customers.

We could publish a petition calling for a ban on travel vouchers for cancelled flights, if that's what you'd like to see happen.

Have your say on this petition!

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