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Reduce the cost of Royal Mail tracked 24 and 48 services.

Submitted on Saturday 5th December 2020

Rejected on Friday 11th December 2020

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Reduce the cost of Royal Mail tracked 24 and 48 services.

Petition Details

Reduce the cost of Royal Mail tracked 24 and 48 parcels, due to these services not meeting the targets of delivered within 24 or 48 hours they should either be significantly reduced in cost or redefined.

Additional Information

The Royal Mail's service costs continue to rise whilst the quality of service only continues to decline, therefore I do not believe it's current cost to the customer is fair and must be reduced or there timed services redefined to more accurately reflect delivery times.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can't accept your petition because the UK Government aren't responsible for the issue you raise. Setting the price for these services is a matter for Royal Mail, not the UK Government or Parliament.

Ofcom regulates pricing and sets caps for standard post (stamp prices), but pricing for additional services is a matter for Royal Mail. You can find more information about Ofcom's role here: www.ofcom.org.uk/postal-services/information-for-the-postal-industry/conditions

You can find information about making complaints about postal services here: www.ofcom.org.uk/complaints/complain-about-postal-services

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