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Prevent early termination contract charges on broadband when switching provider

Submitted on Monday 18th January 2021

Rejected on Monday 25th January 2021

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

Prevent early termination contract charges on broadband when switching provider

Petition Details

Create a law banning early contract termination charges for broadband consumers when switching providers, using a service similar to the energy switch.

Additional Information

Broadband is now a necessity, and it's unfair on the consumer to be tied to a lengthy contract should a new provider offer a better rate and download speeds.
The consumer should be able to switch providers without early termination fees or paying the remainder of their contract in full.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

You may wish to sign this petition calling for a similar action: petition.parliament.uk/petitions/568543

The Government is not responsible for the terms and conditions of contracts for commercial services, including internet.

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