Change the hold music for HMRC.

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Petition Action

Change the hold music for HMRC.

Petition Details

As of late, many more people than usual have had to call HMRC for various reasons (taxes, National Insurance, Covid-19 grants, benefits and so on). As HMRC have migrated to working from home to stem the tide of the virus, hold times have increased.

Additional Information

As an accountant who spends on average 51 minutes per call and has to make 40+ calls per week between me and my colleagues, I implore you to change the hold music to something more bearable.

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