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REVIEW AND OVERHAUL DVLA SWANSEA

Submitted on Wednesday 26th May 2021

Rejected on Tuesday 1st June 2021

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

REVIEW AND OVERHAUL DVLA SWANSEA

Petition Details

This is a government department and should therefore be helpful to the UK population but there is no way to contact them to speak to, nor email, nor web-chat, absolutely no way to get in touch. Their phone line is of no use, either busy or not able to take messages or direct calls.

Additional Information

DVLA Facebook page & trustpilot reviews show that this department is not fit for purpose. Described as "abysmal","waste of time","total mess","zero stars" "waiting 28 weeks","600 phone calls","appalling","utter disgrace"... the list goes on. No private UK Company could possibly run like this department and the government are paying their salaries to treat the UK population like this and "talk to you like you are something on the bottom of their shoe". When will this be addressed?


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We understand you'd like changes to the DVLA, but we're not clear exactly what you'd like to be changed.

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