Have your say on government e-petitions

Personal Independence Payment to have online accounts like Universal Credit

Submitted by Richard Raggett on Saturday 29th May 2021

Published on Thursday 3rd June 2021

Current status: Open

Open until: Friday 3rd December 2021

Current Signatures: 10
(count is updated approximately hourly)

Relevant Departments

Tagged with

Access ~ Embarrassing ~ independence ~ Payment ~ Pensions ~ sense ~ Traditional ~ Universal Credit ~ Universities

Petition Action

Personal Independence Payment to have online accounts like Universal Credit

Petition Details

DWP should open a website for claimants of Personal Independence Payment to access their accounts, to report changes of circumstances, view their payments and communicate with the Department for work and Pensions for any queries they may have.

Additional Information

This would aid many claimants who struggle to communicate in the traditional sense over the phone. The online profile would also be accessible 24hrs a day unlike the phone lines, and should meet accessibility needs of those who are deaf and/or partially sighted.
This should also reduce traffic through the DWP call centres and make claimants more comfortable with communicating regarding their health that can sometimes be embarrassing or degrading to speak about.


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3.233.219.62 Fri, 18 Jun 2021 04:29:05 +0100