Estate Agent Regulation

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Petition Action

Estate Agent Regulation

Additional Information

Estate agents over a certain size should be forced to sign up as members of a regulatory authority that enforces a code of conduct and deals with consumer complaints. The UK's largest estate agents are not currently members of any regulatory authority and this is not acceptable.

-Clear timeline for deposit returns to be included in all contracts

-Appropriate cap on fees for letters to tenants or landlords

-Deductions from deposits to be made only if the tenant is provided with a receipt or invoice

-"Standard" tenancy contract to be created that tenants and landlords can insist is used

-Cap on all agency fees

-Obligation for agencies to provide clear contact details in the case of complaints

-Contractors (e.g. checkout clerks) to be fully regulated

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