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Ban property management companies charging for documents needed to move house.

Submitted on Friday 6th August 2021

Rejected on Friday 6th August 2021

Current status: Rejected

Rejection code: fake-name (see below for details)

Petition Action

Ban property management companies charging for documents needed to move house.

Petition Details

Make property management companies provide this information for free to their tenants when their initial purchase is made. This can be kept until a sale and passed to the buyer. Annual budgets and updates could be sent throughout the year. Any lost or missing paperwork could be charged to replace.

Additional Information

I have had a frustrating time selling my leasehold apartment. The management company charged £350 for their sellers pack which included the annual budget, statement showing our payments, insurance certificate, service charge statements… this took 10-14 working days to be sent which delayed the property sale. Our statement and the annual budget are sent to us annually and this additional paperwork should be provided for free to tenants to save time and so they are not exploited with these charges


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This petition was rejected

The Government e-Petitions Team gave the following reason:

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