Submitted on Monday 4th October 2021
Rejected on Thursday 7th October 2021
Current status: Rejected
Rejection code: irrelevant (see below for details)
Stop mobile phone contract charges going beyond contract end date.
I want the UK GOV to bring in legislation to prevent mobile phone companies from using unethical practices and effectively cheating people. They should be made to move customers to a SIM ONLY monthly rolling contract at end of contract date.
Customers who take on a mobile phone contract comprising of phone and service, are charged so you essentially take a loan for the phone. At the end of the contract, the charge should revert to a SIM ONLY fee on a rolling monthly basis. Instead, they send an email stating upgrades are available, emails 99% of people ignore. So they continue charging at the contract rate. I have had experience of this today, and Vodafone hide behind long terms and conditions read over the phone.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Petitions must call for a specific action that the UK Government or House of Commons is responsible for.
Decisions about mobile phone contracts are a matter for phone companies and individuals, not the Government or House of Commons.
As a result it is not possible for the Government or House of Commons to take the action you have requested.
3.147.68.138 Tue, 19 Nov 2024 14:38:25 +0000
