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Restore confidence in the benefit overpayment recovery waiver (write-off) system

Submitted by Kevin Higgins on Tuesday 4th January 2022

Published on Wednesday 5th January 2022

Current status: Closed

Closed: Tuesday 5th July 2022

Signatures: 408

Relevant Departments

Tagged with

Ensure ~ guide ~ mistake ~ Pensioners ~ Pensions ~ Recovery ~ Secretary ~ Secretary of State ~ system ~ The Secretary of State ~ Universal Credit ~ Universities ~ Waive

Petition Action

Restore confidence in the benefit overpayment recovery waiver (write-off) system

Petition Details

The Secretary of State needs to restore confidence in the overpayment recovery waiver system by ensuring everyone affected by overpayments are made aware of the existence of waivers and how to seek one, and monitoring decision making to ensure that waivers are applied correctly.

Additional Information

The Secretary of State for Work and Pensions has the discretion to waive recovery of a benefit overpayment "where recovery is detrimental to the health or welfare of the debtor or a member of their family".

Benefit overpayment recovery information evidences that by monetary value, only 0.006% of Universal Credit Official Error (DWP mistake) overpayments were written off (waivered) by DWP using the guidance contained within the benefit overpayment recovery guide (Chapter 8 – Write-off and waivers).


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