Submitted on Saturday 8th January 2022
Rejected on Tuesday 11th January 2022
Current status: Rejected
Rejection code: irrelevant (see below for details)
Force closure of Scottish Power energy provider
Force the company to close down, including writing off customers so-called debts and so-called defaults, allowing all customers to change to another energy provider
Their call centres and online chat services are in India, which does not help the availability of jobs in our country. It also causes distress to customers as the language barrier causes much confusion and frustration.
They leave MANY people without energy to their home for days, weeks, and in some cases months at a time.
They write defaults on customers accounts without reason.
They add debts to accounts where there are no debts.
It can takes days to get through to them.
Over charging.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
The performance and customer service standards for energy companies is regulated by Ofgem and is not the direct responsibility of the Government or Parliament.
You can find out about how to complain to or about energy providers here:
www.ofgem.gov.uk/consumers/household-gas-and-electricity-guide/complain-about-your-gas-or-electricity-bill-or-supplier
3.144.96.159 Fri, 03 May 2024 19:33:44 +0100
