Submitted on Thursday 17th February 2022
Rejected on Monday 21st February 2022
Current status: Rejected
Rejection code: irrelevant (see below for details)
Get local councils to answer phones and respond to issues which website cannot.
I would like the Government to get Local Councils to man phone lines like they used to pre covid. The website cannot handle certain queries. For complicated queries, we need to speak to someone in council departments. Councils must not use Covid as an excuse to avoid providing services.
The recycling bins for the flats i live in were supposed to be collected weekly. This was suddenly changed to 2 weekly without informing us. The bins were overflowing. Website couldn't deal with this so i called the council. I was told can't speak to anyone. This is ridiculous. How are you supposed to get this resolved? Public are paying for a service which isn't being provided and councils cannot hide behind Covid and use it as an excuse so public can't get in touch.
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The Government e-Petitions Team gave the following reason:
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is a decision for individual councils.
You could raise your issue with a local councillor who represents you. You can use this page to find out who your local councillors are, and how to contact them:
www.gov.uk/find-your-local-councillors
3.139.81.210 Sat, 18 May 2024 09:51:42 +0100
