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Change the 14 days customer satisfaction and apply it to bussiness too.

Submitted on Thursday 24th March 2022

Rejected on Wednesday 30th March 2022

Current status: Rejected

Rejection code: no-action (see below for details)

Petition Action

Change the 14 days customer satisfaction and apply it to bussiness too.

Petition Details

I've just started my own business and I needed a marketing company to help me out. I've signed a 3 month contract and after a week I wanted to end the contract, the company is not letting me finish the contract and request me to pay the full three months. I'm not protected because I'm not a customer

Additional Information

By law as I'm no consider as a customer, I'm a company so I'm not protected by the 14 days of customer satisfaction.
https://advice.consumercouncil.org.uk/consumer-rights/your-consumer-rights-when-buying-services


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This petition was rejected

The Government e-Petitions Team gave the following reason:

Petitions need to call on the Government or Parliament to take a specific action.

We understand that you're concerned about the rights of businesses to cancel contracts, but we're not sure exactly what rights you want businesses to be granted. Online, mail and telephone order customers have the right to cancel their order within 14 days of receiving their goods, and then have another 14 days to return these goods.

We could accept a petition calling for this right to be extended to businesses, but it wasn't clear if your petition was about a purchase of goods, or a contract for services, which is not covered by 'distance selling' consumer rights.

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