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Ensure all high street retailers offer customers an email copy of their receipts

Submitted on Wednesday 13th April 2022

Rejected on Tuesday 19th April 2022

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Ensure all high street retailers offer customers an email copy of their receipts

Petition Details

Enact a rule so that all high street retailers are required to offer customers the ability to have their receipts emailed to them.

Additional Information

Most retailers do not offer to replace or return an item if the customer cannot show a receipt of purchase. Maintaining a bunch of such receipts creates unnecessary pressure on the customer. Moreover being printed on paper they are not exactly environment friendly.
Hence, I seek to ask the government to make it mandatory for all high street retailers to offer customers the ability to email them their receipts.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is a decision for retailers.

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