Have your say on government e-petitions

Bring in promised legislation to regulate heat networks to give users parity

Submitted by Christina Upton on Friday 6th May 2022

Published on Monday 9th May 2022

Current status: Closed

Closed: Wednesday 23rd November 2022

Signatures: 19

Relevant Departments

Tagged with

25 years ~ crisis ~ energy crisis ~ energy prices ~ Ensure ~ Government ~ Heat ~ Heated ~ Offered ~ Price ~ Re ~ sign ~ Signed ~ Switch ~ The Government ~ Years ~ You

Petition Action

Bring in promised legislation to regulate heat networks to give users parity

Petition Details

The Government promised to bring in new regulation to oversee heat networks and ensure customers get the same rights as other energy customers - but there's no sign of it yet.
This legislation is needed urgently, especially with today's energy price crisis.

Additional Information

Currently there's no regulator overseeing heat networks, so customers don't have the rights standard gas and electricity customers have.
You can't switch supplier if you're unhappy with the service or price. Providers are usually contracted to supply a site for 25 years or more, there's little incentive to offer a deal right for customers.
It is vital the government acts quickly to keeps to its promise to regulate heat networks and give customers the rights they need during this energy crisis

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