Submitted on Thursday 16th June 2022
Rejected on Wednesday 22nd June 2022
Current status: Rejected
Rejection code: irrelevant (see below for details)
Insist companies provide appropriate customers services.
Insist businesses, especially essential services, staff their help desks appropriately. People cannot be accepted to believe the "we are experiencing an unusually high volume of calls" message indefinitely.
Too many companies deliberately understaff their help desks. Companies that know you have no choice but to hold the line. This saves the company a small amount and cost the entire county millions of hours waiting to be helped. Electric Companies,water Companies, communications Companies. The general public is impotent to remove this unnecessary frustration and source of stress form their lifes. If you sell a product a degree of customer service is essential, it is not an optional extra.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. The UK Government and Parliament aren't responsible for the customer services of individual businesses or organisations.
3.133.130.105 Sat, 16 Nov 2024 15:30:09 +0000
