Submitted on Tuesday 21st June 2022
Rejected on Monday 27th June 2022
Current status: Rejected
Rejection code: irrelevant (see below for details)
Make it a legal requirement that letting agencies provide an emergency number.
Make it a legal requirement for all letting agencies to have an out of hours emergency contact number.
Letting agencies are required to take care of certain maintenance, how can they do this if they are not contactable?
Having just moved in to a property we found ourselves with intermittent electricity.
Roll on the Jubilee bank holiday, we soon found out the letting agency does not have an emergency contact number.
Electric now firmly refusing to stay on we were facing three further days with no power, hot water or heating.
We called an emergency electrician who gave us electric and a large bill 2 hours later.
People of all finances MUST have this basic requirement.
Protect low income and vulnerable people.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
Decisions about how to provide customer service to their tenants is a matter for letting agencies, not the UK Government or House of Commons.
If there is an action you'd like the UK Government or House of Commons to take, and which they are directly responsible for, you could start a petition about that.
3.144.98.0 Sat, 16 Nov 2024 14:51:36 +0000
