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Regulate the delivery parcels market to bring positive change and trust

Submitted on Monday 27th June 2022

Rejected on Friday 15th July 2022

Current status: Rejected

Rejection code: duplicate (see below for details)

Petition Action

Regulate the delivery parcels market to bring positive change and trust

Petition Details

Parcel loss, theft, and damaged parcels cost businesses and consumers £770m a year & complaints have tripled
yet the industry fails to address the underlying issues when it comes to compensating customers losses, regulation is the only way to address the market failures and rebuild consumer trust

Additional Information

Lost, damaged parcels are a common and growing problem, consumers are even finding their goods for sale online or at auctions, that still have address labels on them. Parcels are damaged due to the way they are handled. The sender has to cover the cost and is expected to pay for the reshipping, which the courier profits from. Regulation should cover the main market failures, fines imposed based on the number and the value of parcels, or removal of their license to operate a parcels business


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This petition was rejected

The Government e-Petitions Team gave the following reason:

There's already a petition about this issue. We cannot accept a new petition when we already have one about a very similar issue.

You are more likely to get action on this issue if you sign and share a single petition.

You may wish to sign this petition which calls for the same action: petition.parliament.uk/petitions/619832

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