Have your say on government e-petitions

Require train operators maintain ticket offices at railway stations

Submitted by Gary P Essex on Tuesday 23rd August 2022

Published on Friday 26th August 2022

Current status: Open

Open until: Sunday 26th February 2023

Current Signatures: 6,620
(count is updated approximately hourly)

Relevant Departments

Tagged with

Access ~ Carry ~ CLOSED ~ country ~ Create ~ Enable ~ Government ~ People ~ rail ~ Reported ~ Sale ~ The Government ~ training

Petition Action

Require train operators maintain ticket offices at railway stations

Petition Details

It has been reported that railway tickets offices across the country will be closed or repurposed. We want the Government to require train operators to maintain ticket offices at railway stations, to enable passengers to purchase tickets and get advice over the counter.

Additional Information

We believe ticket offices have a vital role to rail passengers. As well as ticket sales they give help & advice on travel & carry out assistance & cycle reservations bookings, which can be difficult to book online or over the phone.

Some passengers can't purchase tickets online, and closing ticket offices is likely to create accessibility problems for the elderly, people with disabilities & overseas visitors.

Surveys have shown passengers want staffed stations, and the Government should act to protect ticket offices.


If you want to sign this petition (as opposed to merely discuss it), you need to do that on the government's e-Petitions website.

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at petition.parliament.uk

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