Submitted on Tuesday 23rd August 2022
Rejected on Friday 26th August 2022
Current status: Rejected
Rejection code: irrelevant (see below for details)
Make utility and telecom companies hit targets for good customer service.
Set customer service KPI's that all utility and telecom companies need to hit to show they are providing a good service.
Virgin Media have caused me stress and upset through no fault of my own. They are renowned for having poor customer service and they shouldn't be allowed to continue do it. Customers like Virgin Media should be fined and be made to improve.
You can't sign this petition because it was rejected. But you can still comment on it here at Repetition.me!
The Government e-Petitions Team gave the following reason:
We can only accept petitions about things the Government or Parliament are directly responsible for.
Oversight of utility and telecommunications providers are a matter for the relevant regulators, not the UK Government or Parliament.
If you are unhappy with the performance of a telecommunications provider you could complain to Ofcom: www.ofcom.org.uk/complaints/complain-about-phones-or-internet-services
18.220.63.83 Sat, 16 Nov 2024 01:57:36 +0000
