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Change the law that allows retailers to expire gift cards without redemption.

Submitted on Thursday 13th October 2022

Rejected on Monday 17th October 2022

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Change the law that allows retailers to expire gift cards without redemption.

Petition Details

Retailers take money for gift cards and set an expiry time (eg. 24 months). After that you can no longer use the gift card and the retailer keeps the money. This should not be a legal practice, they receive money with the expectation the gift card is equal to money, which does not expire.

Additional Information

Money Saving Expert forums show hundreds of people lose money to this practice every year, some gift cards can contain up to £500 each. If the time expires, there is no recourse to the gift card holder, the retailer just declines to honour the value of the card.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can only accept petitions about things the Government or Parliament are directly responsible for.

Decisions about the terms and conditions for gift cards, including any expiry dates, are a matter for individual retailers, not the UK Government or Parliament.

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13.58.11.140 Fri, 15 Nov 2024 14:28:20 +0000