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Give customers aged over 70 a right to hard copy invoices/bills

Submitted by Susan Hughes-Cheshire on Monday 7th November 2022

Published on Wednesday 16th November 2022

Current status: Closed

Closed: Tuesday 16th May 2023

Signatures: 2,276

Relevant Departments

Tagged with

Access ~ aged ~ Bills ~ Chang ~ Change ~ Companies ~ Compulsory ~ dementia ~ Government ~ independence ~ My Dad ~ Offered ~ Paper ~ Physics ~ remain ~ technology ~ The Government ~ Time ~ You

Petition Action

Give customers aged over 70 a right to hard copy invoices/bills

Petition Details

I would like the government to make it compulsory for all companies to offer paper bills for everyone when they turn 70, without charging for this service. At present, if you want physical paperwork you have to ask every company and some charge for this service.

Additional Information

Currently, getting paper bills can be so time consuming for someone that they many simply do not try. But if had to be offered automatically at the age of 70, for free, this could help older people remain independent for as long as possible.

[My Dad is 94. He never got into computers or mobile technology. Mum is 80, has vascular dementia & did get into computers. She had all the access online.]

The problem with dementia & getting older nowadays is that all companies want everything online. Someone's ability to cope can change quickly.

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