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Change the way the NHS sends out correspondence. Changing from letter to email

Submitted on Thursday 1st December 2022

Rejected on Tuesday 13th December 2022

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Change the way the NHS sends out correspondence. Changing from letter to email

Petition Details

I would like them to pass a motion to reform the way the NHS sends out correspondence or communicates with patients. Using methods such as email and telephone instead of letter.

Additional Information

I think it would be important to make these changes as in light of these continued strike action and there being no end in sight. Many patients maybe missing vital appointments for diagnostic tests amd cancer screening as well as treatment Appointments. With a waiting list of 7 million every single appointment booked is important and every patient has the right to get notified of that appointment effectively and not have the added stress and worry of waiting for that letter. Everyone has email.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can't accept your petition because the UK Government and Parliament aren't responsible for the issue you raise. This is an operational decision for the NHS.

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