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Make it illegal to be charged a booking fee for e-tickets or home printed ones.

Submitted on Thursday 29th December 2022

Rejected on Thursday 5th January 2023

Current status: Rejected

Rejection code: irrelevant (see below for details)

Petition Action

Make it illegal to be charged a booking fee for e-tickets or home printed ones.

Petition Details

Make it an offence for companies to charge a fee for booking tickets online where the ticket involves no human interaction on the part of the company eg e-tickets or tickets that you print at home. With booking systems being automated there is no need for a booking fee to be charged.

Additional Information

Booking fees are still acceptable when the company pays someone to print off and post tickets out but with e-tickets and print at home it is actually the customer that is providing this service for themselves so the booking fee is a fee for the company doing nothing.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

We can only accept petitions about things the Government or Parliament are directly responsible for.

Decisions about whether to charge booking fees are a matter for businesses selling tickets, not the UK Government or Parliament.

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