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Make it mandatory for restaurants to give 100% of the service charge to staff

Submitted on Saturday 21st January 2023

Rejected on Friday 3rd February 2023

Current status: Rejected

Rejection code: already-happening (see below for details)

Petition Action

Make it mandatory for restaurants to give 100% of the service charge to staff

Petition Details

I want staff who provide services in restaurants or other hospitality jobs to get the service charge that customers pay for the service.

Additional Information

Many restaurants charge service fees in the bill, and normally customers think this fee is for staff and will no longer give tips directly to staff. But most companies hide the information of "service charge is not mandatory" for customers and keep that service fee without sharing it with staff at all. The system of service charges ends up with customers' tips for staff going into companies' pockets.


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This petition was rejected

The Government e-Petitions Team gave the following reason:

New laws to ensure that tips, gratuities and service charges paid by customers are allocated to workers is already being considered by Parliament, and is supported by the Government.

You can find out more about this legislation here: bills.parliament.uk/bills/3197

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